Modern performing arts venues use network-linked lighting fixtures and control. These systems need occasional maintenance, troubleshooting and upgrades. Choosing the right partner to provide engineering, integration, installation and support has become more important. When it comes to troubleshooting and support, speed and responsiveness are critical. That's why Wenger | J.R. Clancy has developed Remote Lighting Support. Remote Lighting Support is a service that allows our expert technicians to diagnose, update and modify a venue's lighting system remotely, via a secure Internet connection. When enabled, a Wenger | J.R. Clancy technician can log into a venue's lighting system without the delay and expense associated with travel.